Many people know about the importance of communication in personal relationships. But, what many people don’t realize is that communication is just as important in your professional life as it is in your personal life. However, communication isn’t always as straightforward as you might think. George Bernard Shaw said it best when he said, “The single biggest problem in communication is the illusion that it has taken place.” Even if you think you’re communicating effectively, there’s a chance that some things are slipping through the cracks. A large part of learning to communicate successfully is about learning how to correct the communication mistakes you’ve made in the past. That’s why we’ve come up with this list of common communication mistakes in the workplace to avoid:
Mistake #1. Not asking questions.
Some people don’t ask questions because they don’t want to appear as if they don’t know what they are talking about or doing, but having a thorough understanding of what is expected of you is absolutely essential for meeting those expectations. Not only does asking questions give you more clarity and insight into the task at hand, but it also demonstrates your interest and dedication to understanding, which shows your coworkers and supervisors that you are listening.
Mistake #2. Not following up.
Whether you’ve asked a coworker or someone on your team to complete a task, or a client or customer has asked something of you, it’s always important to follow up. If it’s the case where a client or customer is asking something of you, following up makes it clear that you’ve received the request and are working diligently. In the case of asking a coworker or teammate to do a task, the last thing that you want is to believe that something is being done, when the reality is that the email got lost in the shuffle or they misunderstood what you were asking of them.
When you are asking something of your coworkers or teammates, it’s important to not only explain the what but also the why. If they do not understand why they are being asked to do something, it will be hard for them to understand the importance of it. Sharing both your short and long-term goals with your team will help them to see the big picture and understand how important each and every task is in reaching those goals. Not only does this lead to more passion for good work and better end results but it also gives your team a sense of accomplishment and pride in what they do.
Let Edgetronix provide you with communication solutions you need in Colorado.
While a VoIP system won’t help to correct any of the communication mistakes we’ve gone over, it can help to streamline the way you communicate in your business. Our VoIP providers can help you design, program, install and even maintain a VoIP system made especially to meet your needs. Best of all, we offer Avaya training so that you can learn how to make the most out of your new system from day one. Contact us today to get started!