Common Myths About VoIP

Common Myths about VoIP

myths2Don’t let the myths about VoIP prevent you from enjoying the benefits of it in your business.

There are so many benefits in choosing to upgrade to VoIP, especially if your company is still using a landline for your business communications. VoIP can help you save money, increase productivity and is equipped with all kinds of features and functions that can help to streamline the way you communicate, just to name a few of the many benefits you’ll enjoy by upgrading to VoIP. But, unfortunately, some people get so caught up in the common myths about VoIP that they miss out on all of the amazing benefits. And, that’s why the professionals at Edgetronix have set out to debunk the myths.

Myth #1. VoIP is unreliable.

Because VoIP relies on the internet, this used to be true. Back in the day when the internet was slower and less reliable, so was VoIP, and there were a lot of complaints about dropped calls, call clarity, background noise and delays. But, today, the speed and reliability of the internet have improved immensely, and as a result, so has the reliability of VoIP.

Myth #2. VoIP is too complicated.

Compared to a traditional landline, VoIP systems have a lot more features that you can take advantage of, including desktop integration, ring groups, dial-by-name directories, remote access, auto attendants and more. And, yes, it can take time to learn the ins and outs of using those features, but you’re not alone. The team at Edgetronix offers training on our Avaya systems in Denver, and we can help you learn to make the most out of your system.


Myth #3. The transition to VoIP is difficult and time-consuming.

The fact of the matter is that this myth is just patently false, especially when you have a dedicated team of experts on your side, like the one at Edgetronix. No matter how big or small the project may be, our team will ensure that the installation of your system goes smoothly and won’t interfere with your day-to-day operations.

Myth #4. If you upgrade to VoIP, you’ll lose your existing number.

Keeping your customers happy is difficult enough as it is, and the last thing you need is to make it more difficult for them to get a hold of you by changing your business’s number. But, luckily, there’s absolutely no reason to change your phone number when you upgrade to VoIP.

Myth #5. VoIP is only necessary for big businesses.

One of the best parts of VoIP is how scalable it is, making it ideal for both large, established businesses and small, growing businesses. Whether you need your system to process one or two calls per day or hundreds of calls simultaneously, VoIP is an ideal solution.

Now that you know the truth about VoIP, take the first step towards enjoying the many benefits it provides by contacting us at Edgetronix today. We can help with all aspects of your transition, from helping to design the perfect system for your needs to training and maintenance. Let us show you the difference that VoIP can make for your business. Contact us today to get started!

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